Johnny Reid does NOT communicate privately on any social media sites including Facebook Messenger, Instagram or Twitter. All of Johnny Reid’s social media profiles are verified with a blue checkmark next to his name and linked from www.johnnyreid.com. If someone contacts you claiming to be Johnny Reid, to represent Johnny Reid, or be a member of his family, and asks for personal information, money or payment, any other "favour" or just to "chat", you should block and report that account. Be aware of scams on social media. NEVER share personal information, payment details, or send money to any social media accounts or any other websites claiming to be or represent Johnny Reid.
Please note that concert tickets sales are NOT administered by johnnyreid.com. If you have questions or issues regarding ticket purchasing, refunds, ticket delivery, pricing, accessible seating, ticketing apps, etc. (including fan club pre-sale tickets) you will need to contact the venue box office or ticketing agent.
Log in to the Tartan Army and visit the Meet & Greet page for instructions. Please note the cut-off times to pick up your pass. Meet & Greets are non-refundable, so please allow yourself plenty of time to get into the venue and pick up your pass before the pickup deadline.
Where do I find my Meet & Greet photo?
For most meet & greets, we now take your photo on your personal device so you can access it immediately. If your photo was taken by a photographer or if you didn't supply a device for your photo, we email a link to download your photo a few days after the show. If you did not receive the email and have checked your junk mail folder, you can reach out to us here.
I can't remember my username/password for Johnny Reid's Tartan Amy.
Your username is the email address you signed up with. If you need to reset your password, you can do that here. If you do not receive the password reset email, please check your email's junk mail folder.
I have a question about my order from the online store. Please respond to your order confirmation or contact us here for questions regarding online store products or orders.
How do I get my Tartan Army pre-sale code?
Pre-sale codes are available to Tartan Army members on the Tickets page a few hours before the pre-sale opens. You will NOT receive a pre-sale code via email.
When available, details on any fan club events or meet & greet opportunities will be sent out by email and posted in the Tartan Army. If you are interested in meet & greets, we suggest signing up for the Tartan Army for free to be notified of future opportunities. Please note that ALL fan club events and meet & greet opportunities are administered through www.johnnyreid.com. Never share personal information or payment details with any other sites or social media accounts claiming to offer Meet & Greet opportunities with Johnny Reid.
Thank you for your inquiry, however at this time we do not accept unsolicited song submissions.